We interviewed JustLizards about exceeding customer expectations. Here’s the extract.

 

What’s your story??

We have been officially operating for 6 months however have been in business from home 3 years prior. We started collecting reptiles 8 years ago starting with 2 blue tongues, we have now over 150 reptiles at the moment, including snakes, dragons and lizards. Our passion is to be successful in the breeding of the reptiles, which we have been so far, and now on to the larger lizards to breed very exciting. My partner Matt loves making his reptile enclosures as he takes a lot of pride in his work. We also love giving out the correct information on the reptiles and do extensive research on them.

 

What would you like to do in the future for your business?

We are moving towards offering Corporate Enclosures for corporate offices.  We plan to design, build and install the enclosures into any corporate office.  We will then offer a service where once a week

 

How do you exceed the expectations of your customers?

Our service is personal to each customers needs.  We are a custom reptiles and enclosure company because we want each person to get their new pet into a safe, healthy and comfortable enclosure that suits them.  We noticed pet stores selling these precious reptiles to people who weren’t educated and unfortunately, mostly it wouldn’t end well for the animal and obviously the customer would be upset too.  We offer assistance in resourcing information for your pet, we ensure that your enclosure, food, light, heating is all included in the service

 

JUST LIZARDS (FB link)

How can we contact you???

Brenda or Matt

Email:  sales@justlizards.com.au

www.justlizards.com.au